Privacy Policy

This Privacy Policy explains how Next Level Networks (“NXL,” “we,” “us”) collects, uses, and shares information when you use The Network, our private membership community. We aim to collect only what we need to run a trusted, members-only space.

Information we collect

• Account information: the email address you use to sign in.
• Profile information you provide: your name, title, company, industry, city, bio, profile photo, booking link, and your “open to” preferences (such as intros, mentoring, or coffee chats).
• Content you create: posts, comments, reactions, event RSVPs, direct messages, relationships and saved members, and any files you upload.
• Chapter information: the chapter you belong to and meeting attendance recorded by chapter leaders.
• Notification settings: your email preferences and, if you enable them, push-notification tokens for installed (PWA) devices.
• Usage and device data: basic technical information your browser sends, and a theme preference stored on your device.

How we use information

• To operate the community: authentication, your profile, the member directory, the feed, events, and messaging.
• To send transactional and community emails, such as sign-in links, invitations, notifications, and digests, according to your preferences.
• To enable chapter features such as rosters, attendance, and introductions.
• To maintain security, prevent abuse, and enforce our Terms of Service.
• To improve and develop the platform.

How information is shared

• With other members: your profile and the content you post are visible to other members of the community, consistent with the platform's features. Direct messages are visible to the participants in the conversation.
• With service providers that help us run The Network (see below). They process information on our behalf and are bound by appropriate obligations.
• For legal reasons: when required by law, or to protect the rights, safety, and security of our members, NXL, or the public.
• In a business transfer: if NXL is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information.

Service providers

• Supabase — authentication, database, and file storage.
• Vercel — application hosting and delivery.
• Resend — transactional and notification email delivery.

Cookies & local storage

We use cookies and similar storage that are necessary to keep you signed in, remember your theme preference, and operate join links. We do not use third-party advertising cookies.

Data retention

We keep your information for as long as your account is active or as needed to provide the community. When you close your account, we delete or de-identify your personal information within a reasonable period, except where we must retain it to comply with legal obligations or resolve disputes.

Your choices

• Update your profile and “open to” preferences at any time in Settings.
• Adjust your email and push-notification preferences in Settings.
• Request access to, correction of, or deletion of your personal information by contacting us.

Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

The Network is intended for adults and is not directed to anyone under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify members. The “Last updated” date above reflects the latest version.

Contact

Questions or requests about your privacy? Reach us at connect@nextlvlnetworks.com.